When implementing change, what communication strategies should be used with employees?

• A. Release a small amount of information at a time.
• B. Inform employees that compliance is required.
• C. Tell them as much as possible, as soon as feasible.
• D. Tell them just before the change happens so they have less time to be upset.

Answer: (C)

Providing as much information as possible as soon as feasible is the best approach because it reduces uncertainty and builds trust during change. When employees understand the why behind the change, what will happen, how it will affect their work, and the timeline, they can plan, ask questions, and prepare effectively. Open, timely communication also signals respect and increases buy-in, making implementation smoother as people feel informed and supported.

Sharing only a little information can fuel rumors and anxiety, while telling employees compliance is mandatory can feel coercive without context. Waiting until right before the change arrives creates shock and resistance, leaving little time to adapt or address concerns.