What must an employer do to provide reasonable accommodations under the ADA?

• A. Lower the service or production standards so that the person with a disability can perform the job
• B. Take actions that cause significant difficulty or expense but nevertheless are considered worthwhile to ADA
• C. Make adjustments or modifications to enable people with disabilities to perform the essential functions of the job
• D. Provide access to and from the facility for employees and guests, including elevators and ramps

Answer: (C)

Under the ADA, accommodations are adjustments or modifications that enable a qualified employee with a disability to perform the essential functions of the job. The aim is to help the person do the work without lowering the job’s performance standards. Examples include flexible scheduling, assistive technology or equipment, or changes to policies or procedures that remove barriers. An accommodation should be reasonable and not impose an undue hardship on the employer; if it would be excessively costly or disruptive, it may not be required.