What approach helps prevent rumors when implementing change?

• A. Provide as much information as possible as early as feasible.
• B. Tell only a few managers and keep others uninformed.
• C. Withhold information until the last minute.
• D. Rely on informal chats instead of formal communication.

Answer: (A)

Proactive, transparent communication reduces uncertainty during change. Providing as much information as possible as early as feasible helps everyone understand what is changing, why it’s needed, how it will unfold, and what support is available. When people have clear, credible information upfront, there’s less room for rumors to take hold and less misinterpretation of motives. It also invites questions and feedback, allowing concerns to be addressed before misinformation spreads. Sharing information only with a few managers creates gaps that others fill with speculation, while withholding details until the last minute fuels anxiety and rumors. Relying on informal chats instead of formal communication leads to inconsistent messages and incomplete details, increasing confusion and the chance of rumors.